The Customer Service Representative (CSR) is responsible for coordination of all activities necessary to provide sales, service and distribution support to our customers
Job Summary
The Customer Service Representative (CSR) is responsible for coordination of all activities necessary to provide sales, service and distribution support to our customers.
The CSR is the direct interface with customers and responsible to address customer needs and coordinate problem solving in concert with Sales and cross-functional partners.
When you join Eastman, you gain access to an exceptional suite of programs designed to protect your health, grow your wealth, and fuel your career.
Matching Summary
The Customer Service Representative (CSR) is responsible for coordination of all activities necessary to provide sales, service and distribution support to our customers.
Skills & Requirements
Must-have
Order entry to invoicing
Address customer needs
Coordinate problem solving
Manage order fulfillment process
Analysis of inventory and customer demand
Build relationships with customers
Nice-to-have
Foster teamwork
Contribute independently and within a team
Self-motivated and organized
Work well with others
Key Requirements
Bachelor’s Degree in a related field
Excellent communication skills
Excellent computer skills
Strong prioritization, planning and analytical skills
Must be self-motivated, extremely organized, able to multi-task
Ability to contribute independently and within a team environment