Estimated annual earnings $64,500 to 161,800; vari...
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Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
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Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication and satisfaction. The role requires a background in service advising or automotive technician experience, focusing on customer service and mechanical understanding.
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Job Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 75
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Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate automotive services and repairs, ensuring excellent customer communication and satisfaction. The role requires a background in service advising or automotive technician experience, focusing on customer service and mechanical understanding.
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Salary
Estimated annual earnings $64,500 to 161,800; Variable Pay Plan; Commission plus bonuses
Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
Writing repair orders
Maintaining customer records
Communicating with customers and technicians
Nice-to-have
Earning customers for life
Team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
High School graduate or equivalent, 18 years or older required