Supervisor, Installation & Service

Comcast

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Customer experience focus
Team leadership and coaching
Employee development and motivation
** Comcast is seeking a Supervisor for Installation & Service who will lead and develop a team of technicians focused on delivering exceptional customer experiences through product installations and services. The role emphasizes coaching, employee engagement, and customer advocacy within a collaborative team environment. **

Job Summary

  • Responsible for coaching, inspiring, motivating, guiding, and developing a team of technicians that are focused on providing an amazing customer experience through the installation and service of our products.
  • Acts as a customer advocate and provides helpful solutions to meet the customer’s needs, responding to customer escalations to understand issues and offer helpful solutions in driving customer satisfaction.
  • Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.

Matching Summary

Match Score: 75

** Comcast is seeking a Supervisor for Installation & Service who will lead and develop a team of technicians focused on delivering exceptional customer experiences through product installations and services. The role emphasizes coaching, employee engagement, and customer advocacy within a collaborative team environment. **

Skills & Requirements

Must-have

  • Customer experience focus
  • Team leadership and coaching
  • Employee development and motivation
  • Change management liaison
  • Respond to customer escalations

Nice-to-have

  • Inspiring trust and encouragement
  • Positive employee relations
  • Promote inclusion and teamwork
  • Drive results and growth
  • Support a culture of inclusion

Key Requirements

  • 2-5 Years relevant work experience
  • Bachelor's Degree preferred
  • Must be able to work nights and weekends

Work Rights

Not specified

Tailored Resume

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