Director Of Scaled Customer Success

Jobgether

Us
On-site
Strong people leadership
Data-driven approach
Operational rigor
This role leads the strategy and execution of customer engagement across a scaled corporate segment

Job Summary

  • This role leads the strategy and execution of customer engagement across a scaled corporate segment.
  • The Director will design and operationalize an insights-driven, digital-first engagement model.
  • This leader partners closely with cross-functional teams to ensure consistent outcomes across thousands of customers.

Matching Summary

This role leads the strategy and execution of customer engagement across a scaled corporate segment.

Skills & Requirements

Must-have

  • Strong people leadership
  • Data-driven approach
  • Operational rigor

Nice-to-have

  • High-performance culture
  • Cross-functional collaboration
  • Fast-paced environment

Key Requirements

  • Experience in customer success
  • Leadership experience in SaaS
  • Ability to influence customer lifecycle strategy

Work Rights

Not specified

Tailored Resume

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