Otis L.L.C is seeking a Country Field Service Lead in Dubai, UAE, responsible for overseeing field operations and ensuring effective technical support and performance management across branches. The ideal candidate should have a strong technical background, proven leadership experience, and a commitment to operational excellence
Job Summary
The Country Field Service Lead is responsible for overseeing and driving the performance of Field Operations within the country.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company moving 2.4 billion people every day.
The role requires strong leadership, a deep technical background, and the ability to collaborate with multiple regional stakeholders to achieve service, quality, safety, and financial targets.
Matching Summary
Match Score: 85
Otis L.L.C is seeking a Country Field Service Lead in Dubai, UAE, responsible for overseeing field operations and ensuring effective technical support and performance management across branches. The ideal candidate should have a strong technical background, proven leadership experience, and a commitment to operational excellence.
Skills & Requirements
Must-have
Bachelor's Degree in Engineering
Fluent English spoken and written
7-10 years Field Operations experience
Leadership of technical field teams
Escalation management processes
Nice-to-have
Strong analytical problem-solving skills
Cross-functional stakeholder collaboration
Experience with route optimization
Commitment to safety and quality standards
Key Requirements
Bachelor's Degree in Engineering (Electrical, Mechanical, Industrial)
Minimum 7–10 years experience in Field Operations or Technical Support
Proven leadership experience managing technical teams