Travel & Expenses Customer Support Analyst (spanish Speaker)

KID-Systeme

Coimbra, Portugal
Hybrid
Fluency in english and spanish
1+ year of customer support experience
Strong phone contact handling skills
KID-Systeme is seeking a Spanish-speaking Travel & Expenses Customer Support Analyst to join their team in Coimbra, Portugal. The role involves managing customer inquiries, providing support related to travel and expenses, and building strong relationships with clients

Job Summary

  • You will manage incoming phone calls, emails, and chat messages from Airbus travelers.
  • The role involves building sustainable relationships and providing accurate information based on Airbus policies.
  • Enjoy a diverse career opportunity with a motivated team and a hybrid working model.

Matching Summary

Match Score: 85

KID-Systeme is seeking a Spanish-speaking Travel & Expenses Customer Support Analyst to join their team in Coimbra, Portugal. The role involves managing customer inquiries, providing support related to travel and expenses, and building strong relationships with clients.

Skills & Requirements

Must-have

  • Fluency in English and Spanish
  • 1+ year of Customer Support experience
  • Strong phone contact handling skills

Nice-to-have

  • Autonomous and proactive attitude
  • Ability to promote best practices
  • Resilient in handling complaints

Key Requirements

  • Experience in a Contact Center
  • Strong knowledge of office software
  • Ability to multitask and prioritize

Work Rights

Not specified

Tailored Resume

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