Manager, Success Engineer

SALESFORCE

Managing technical support professionals
Excellent written and verbal communication skills
Solid salesforce.com application knowledge
The Manager, Success Engineer is responsible for ensuring customer success by managing a team of Success engineers

Job Summary

  • The Manager, Success Engineer is responsible for ensuring customer success by managing a team of Success engineers.
  • This role involves managing case assignments, career development, and project management processes.
  • Salesforce offers a comprehensive benefits package including well-being reimbursement and generous parental leave.

Matching Summary

The Manager, Success Engineer is responsible for ensuring customer success by managing a team of Success engineers.

Skills & Requirements

Must-have

  • Managing technical support professionals
  • Excellent written and verbal communication skills
  • Solid salesforce.com application knowledge

Nice-to-have

  • Ability to attract high-performing support professionals
  • Oral and Writing Portuguese
  • Experience building Developer Support teams

Key Requirements

  • Minimum of 3 years managing technical support professionals
  • Minimum 5 years experience in a technical support role

Work Rights

Not specified

Tailored Resume

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