Senior Technical Success Manager, Emerging Enterprise - West Region

Amplitude

Remote, US
Not specified; not specified; excellent medical, d...
**
5+ years customer success experience
2+ years enterprise software deployment
Portfolio management of 20+ accounts
** Amplitude is seeking a Senior Technical Success Manager for the Emerging Enterprise segment in the West Region, focused on driving customer deployment, adoption, and value realization with their AI analytics platform. The role requires extensive experience in customer success and technical account management, particularly in B2B SaaS, and offers a fully remote work environment. **

Job Summary

  • Amplitude is the leading AI analytics platform helping over 4,700 customers build better products and digital experiences.
  • The Senior Technical Success Manager owns customer deployment, adoption, and value realization across a portfolio of 25-35 emerging enterprise accounts.
  • The company offers excellent benefits including 100% employer-paid medical premiums, flexible time off, and generous parental leave.

Matching Summary

Match Score: 75

** Amplitude is seeking a Senior Technical Success Manager for the Emerging Enterprise segment in the West Region, focused on driving customer deployment, adoption, and value realization with their AI analytics platform. The role requires extensive experience in customer success and technical account management, particularly in B2B SaaS, and offers a fully remote work environment. **

Salary

Not specified; Not specified; Excellent Medical, Dental, Vision, 401k, Stipends, Parental Leave

Skills & Requirements

Must-have

  • 5+ years Customer Success experience
  • 2+ years enterprise software deployment
  • Portfolio management of 20+ accounts
  • Technical fluency in data architecture
  • Experience with AI agent workflows

Nice-to-have

  • Prior digital analytics platform experience
  • Background in consulting or implementation
  • Practitioner experience with Amplitude
  • Strong curiosity and self-sufficiency
  • AI innovation mindset

Key Requirements

  • 5+ years in Customer Success or TAM
  • 2+ years leading enterprise deployments
  • 2+ years managing mid-market portfolios
  • PST time zone residency required

Work Rights

Must be located in PST time zone

Tailored Resume

Cover Letter