Customer Success Manager

LSEG (London Stock Exchange Group)

Tokyo, Japan
Customer retention strategies
Financial markets understanding
Product and workflow expertise
The Customer Success Manager plays a key role in improving customer experience by collaborating with a network of domain specialists across LSEG

Job Summary

  • The Customer Success Manager plays a key role in improving customer experience by collaborating with a network of domain specialists across LSEG.
  • This position aims to drive commercial value creation through the adoption of all LSEG solutions purchased by the customer.
  • LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, and paid volunteering days.

Matching Summary

The Customer Success Manager plays a key role in improving customer experience by collaborating with a network of domain specialists across LSEG.

Skills & Requirements

Must-have

  • Customer retention strategies
  • Financial markets understanding
  • Product and workflow expertise

Nice-to-have

  • Strong interpersonal communication skills
  • Passionate about financial technology
  • Collaborative and creative culture

Key Requirements

  • Bachelor degree required
  • Proficient in spoken and written Japanese and English
  • Industry qualifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter