Manager Of Incident Management, Autonomous Vehicle Operations

General Motors

Sunnyvale, CA, US
Base: $134,700 to $245,000; bonus: incentive pyy b...
Hybrid
7+ years incident management experience
Level 3 autonomous vehicle operations
24/7 on-call rotation availability
This role serves as the strategic leader responsible for the full lifecycle of incident response for GM's Level 3 autonomous driving software

Job Summary

  • This role serves as the strategic leader responsible for the full lifecycle of incident response for GM's Level 3 autonomous driving software.
  • The position requires leading a team of Senior Incident Managers while acting as the top escalation point for critical fleet-impacting events.
  • Successful candidates will be eligible for a company vehicle evaluation program where they can drive and evaluate General Motors vehicles.

Matching Summary

This role serves as the strategic leader responsible for the full lifecycle of incident response for GM's Level 3 autonomous driving software.

Salary

Base: $134,700 to $245,000; Bonus: Incentive pay based on performance; Benefits: Medical, dental, vision, retirement savings plan, tuition assistance

Skills & Requirements

Must-have

  • 7+ years incident management experience
  • Level 3 autonomous vehicle operations
  • 24/7 on-call rotation availability
  • Crisis and incident command leadership
  • Team management of senior incident managers

Nice-to-have

  • Experience with legal hold requests
  • Background in highly regulated industries
  • Strong analytical skills with Looker
  • NIMS/ICS or ITIL certifications
  • Fostering psychological safety culture

Key Requirements

  • 7+ years in incident management
  • 3+ years of people leadership experience
  • Willingness to participate in 24/7 on-call rotation
  • Deep knowledge of AV incident response frameworks

Work Rights

Not specified

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