Mid Market Customer Success Manager - Monday.com - New York, Ny

Monday

New York, NY, US
Base: $100,000 - $130,000; bonus/equity: discretio...
On-site
3+ years b2b saas experience
Strong written and verbal communication
Experience with client onboarding
The Customer Success Team serves as a trusted advisor to build relationships and drive product adoption for clients

Job Summary

  • The Customer Success Team serves as a trusted advisor to build relationships and drive product adoption for clients.
  • This hybrid role in NYC requires taking ownership of new accounts, managing onboarding, and leveraging behavioral data to segment business.
  • Candidates will partner with Consulting and Product teams to uncover upsell opportunities and influence the product development roadmap.

Matching Summary

The Customer Success Team serves as a trusted advisor to build relationships and drive product adoption for clients.

Salary

Base: $100,000 - $130,000; Bonus/Equity: Discretionary bonus and/or equity available; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years B2B SaaS experience
  • Strong written and verbal communication
  • Experience with client onboarding

Nice-to-have

  • Strategy consulting background
  • High energy and positive attitude
  • Ability to establish executive credibility

Key Requirements

  • BA or BS degree required
  • Visa sponsorship not available
  • 3+ years B2B SaaS customer success experience

Work Rights

Not specified

Tailored Resume

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