Client Service Specialist

ISS STOXX

London, United Kingdom
Client service experience
Financial operations interest
Corporate governance knowledge
Successful candidates will have an interest in financial operations and client service with a desire to learn more about corporate governance and must be willing to develop strong working relationships with external clients in order to guide clients to better use our Governance Soloution’s products/services

Job Summary

  • Successful candidates will have an interest in financial operations and client service with a desire to learn more about corporate governance and must be willing to develop strong working relationships with external clients in order to guide clients to better use our Governance Soloution’s products/services.
  • Act as an initial escalation point for queries in the region, working closely with the Head of EMEA Client Success.
  • At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences.

Matching Summary

Successful candidates will have an interest in financial operations and client service with a desire to learn more about corporate governance and must be willing to develop strong working relationships with external clients in order to guide clients to better use our Governance Soloution’s products/services.

Skills & Requirements

Must-have

  • Client service experience
  • Financial operations interest
  • Corporate governance knowledge
  • Client inquiry management
  • Issue resolution process
  • SalesForce.com utilization

Nice-to-have

  • German language skills
  • Team-oriented environment
  • Client-oriented thinker
  • Commercially-aware thinker

Key Requirements

  • 2 years' experience in client service or operations
  • Financial services industry experience
  • Bachelor's degree preferred
  • Proficiency in Microsoft Office Suite
  • Experience with confidential data

Work Rights

Not specified

Tailored Resume

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