Area Installation Specialist, Exteriors - San Jose, Ca

Home Depot

San Jose, Ca, US
$25 - $28 ph
Customer experience throughout install
Technical measures and product affirmations
Job site inspections and quality review
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures, pre-existing condition assessments, and product affirmations

Job Summary

  • The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures, pre-existing condition assessments, and product affirmations.
  • Responsibilities include conducting Job Site Inspections to review work quality, checking service provider credentials, and meeting with customers to ensure installations meet Home Depot standards.
  • The role involves resolving customer complaints, preventing cycle-time delays, working with service providers, and approving or escalating project changes to ensure customer satisfaction.

Matching Summary

The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures, pre-existing condition assessments, and product affirmations.

Salary

$25 - $28

Skills & Requirements

Must-have

  • Customer experience throughout install
  • Technical measures and product affirmations
  • Job site inspections and quality review
  • Resolve customer complaints and delays
  • Manage open services and care tickets

Nice-to-have

  • Strong time management skills
  • Strong negotiating skills
  • Problem solving and multi-tasking
  • Collaborative leadership values partnerships

Key Requirements

  • 5 years of work experience
  • Bachelor's degree or equivalent
  • Must be legally permitted to work in the US

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter