Pullman Auckland is a luxury 5-star hotel offering stylish rooms, premium apartments, and exceptional facilities in the heart of Auckland’s CBD
Job Summary
Pullman Auckland is a luxury 5-star hotel offering stylish rooms, premium apartments, and exceptional facilities in the heart of Auckland’s CBD.
The Reservations Manager will lead a high-performing team, optimize revenue through strategic decisions, and collaborate closely with key departments to uphold brand standards.
Employees enjoy benefits such as discounted hotel stays, daily staff meals, ongoing rewards, and opportunities for career progression within Accor.
Matching Summary
Pullman Auckland is a luxury 5-star hotel offering stylish rooms, premium apartments, and exceptional facilities in the heart of Auckland’s CBD.
Skills & Requirements
Must-have
Reservations management
Opera Cloud PMS proficiency
Group and corporate bookings management
Revenue and yield management
Team leadership and coaching
Reservation channels oversight
Nice-to-have
Exceptional customer service
Fast-paced environment adaptability
Strong communication skills
Collaborative team environment
Attention to detail
Professional phone manner
Key Requirements
Minimum 1 year reservations/sales leadership experience
Experience managing group and corporate bookings
Qualifications in Hospitality, Tourism Management or Sales/Commercial
Working knowledge of Opera Cloud PMS and reservation platforms