Customer Service Representative (fragile Workers 68/99)

CAE Australia

Rome, Italy
Training centre operational coordination
Customer management & onboarding
Tsa & contract compliance
Ensure the efficient execution of daily training centre operations, delivering an excellent customer experience while coordinating effectively with internal departments

Job Summary

  • Ensure the efficient execution of daily training centre operations, delivering an excellent customer experience while coordinating effectively with internal departments.
  • The role supports all stages of the customer journey and ensures contractual compliance and smooth training delivery.
  • CAE is committed to providing equal opportunities to all applicants, regardless of race, nationality, color, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by law.

Matching Summary

Ensure the efficient execution of daily training centre operations, delivering an excellent customer experience while coordinating effectively with internal departments.

Skills & Requirements

Must-have

  • Training Centre Operational Coordination
  • Customer Management & Onboarding
  • TSA & Contract Compliance
  • Logistics: Hotac, Transportation
  • Security & EHS Coordination
  • Training Department Support
  • General Administrative Support

Nice-to-have

  • Customer-oriented mindset
  • high attention to detail
  • work across multiple teams
  • manage several stakeholders
  • comfortable working in fast-paced environment

Key Requirements

  • Experience in Customer Service
  • Training Administration experience
  • Operational Coordination experience
  • Fluent English
  • Familiarity with ELBA, STARS, or Gemini is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter