Staff/principal Product Designer

Intercom

Dublin, Ireland
Competitive salary + equity; not specified; pensio...
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Shipped complex high-quality software products
Designs for multiple surfaces including mobile and desktop
End-to-end design ownership from concept to execution
** Intercom is seeking a Staff/Principal Product Designer to enhance their AI-driven customer service solutions. The role demands a hands-on design expert who can navigate complex product challenges and elevate design quality across various platforms. **

Job Summary

  • Intercom is hiring a Staff/Principal Product Designer to push the boundaries of product craft in an AI-first technology company.
  • The role involves owning end-to-end design for high-impact product areas, defining new interaction patterns for Fin, and balancing speed with obsessive detail.
  • Employees enjoy benefits including competitive salary and equity, unlimited access to AI tools, flexible paid time off, and comprehensive health insurance.

Matching Summary

Match Score: 75

** Intercom is seeking a Staff/Principal Product Designer to enhance their AI-driven customer service solutions. The role demands a hands-on design expert who can navigate complex product challenges and elevate design quality across various platforms. **

Salary

Competitive salary and equity; Not specified; Pension scheme match up to 4%

Skills & Requirements

Must-have

  • Shipped complex high-quality software products
  • Designs for multiple surfaces including mobile and desktop
  • End-to-end design ownership from concept to execution
  • Ability to build prototypes using Figma or code
  • Deep passion for interaction design and pixel-perfect execution

Nice-to-have

  • Experience with AI-first and emerging experience design
  • Strong storytelling and articulation of design decisions
  • Autonomy to drive impact without waiting for direction
  • Mentoring capabilities and contribution to design culture

Key Requirements

  • World-class IC designer with deep craft specialization
  • Proven track record of shipping complex software products
  • Ability to operate with high agency and autonomy

Work Rights

Not specified

Tailored Resume

Cover Letter