Senior/Assistant Manager, Service Operations

SINGAPORE NATIONAL EYE CENTRE PTE LTD

D03 Queenstown, Tiong Bahru, 11 THIRD HOSPITAL AVENUE SINGAPORE NATIONAL EYE CENTRE 168751
Sgd 4,000 - 6,000 / monthly pm
On-site
Work autonomously
Healthcare industry
Management skills
The Singapore National Eye Centre is seeking a Senior/Assistant Manager for Service Operations to oversee clinic operations, staff management, and innovation initiatives aimed at enhancing patient experience. The ideal candidate should have a background in healthcare operations, with strong leadership and project management skills

Job Summary

  • Ensure adequate and efficient manpower distribution for smooth frontline and backend operations
  • Ensure patients have good experiences at the Patient Services Associate counters by identifying service experience gaps and implement effective solutions proactively
  • Monitor various performance or project indicators by building operational dashboards and present insights on operational opportunities and threats

Matching Summary

Match Score: 85

The Singapore National Eye Centre is seeking a Senior/Assistant Manager for Service Operations to oversee clinic operations, staff management, and innovation initiatives aimed at enhancing patient experience. The ideal candidate should have a background in healthcare operations, with strong leadership and project management skills.

Salary

SGD 4,000 - 6,000 / Monthly

Skills & Requirements

Must-have

  • Work Autonomously
  • Healthcare Industry
  • Management Skills
  • Teamwork
  • Streamlining

Nice-to-have

  • Microsoft Office
  • Customer Service Operations
  • Service Operations
  • Interpersonal Skills
  • Staff Operations
  • Project Management Skills
  • Supervisory Experience

Key Requirements

  • Minimum 3 years experience

Work Rights

Tailored Resume

Cover Letter