The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates, ensuring performance metrics are achieved by providing adequate coaching, motivation and accountability
Job Summary
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates, ensuring performance metrics are achieved by providing adequate coaching, motivation and accountability.
This role offers significant career growth potential with approximately 80% of managers and leaders promoted from within, supported by FREE Learning and Leadership Development programs.
Benefits include medical, dental, and vision insurance, EAP, 401(k) retirement plan, paid time off and holidays, and paid training days.
Matching Summary
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates, ensuring performance metrics are achieved by providing adequate coaching, motivation and accountability.
Salary
Base: $43,888 - $46,000; Bonus/Equity: incentives that align with individual and company performance; Benefits: medical, dental, and vision insurance, EAP, 401(k), PTO, holidays