Previous experience in fast-paced customer service
Excellent communication skills with positive approach
Resilient and empathic problem-solving nature
This role serves as the daily hero for Domain customers by solving digital product tech and account queries across email, chat, and tickets
Job Summary
This role serves as the daily hero for Domain customers by solving digital product tech and account queries across email, chat, and tickets.
The position offers significant career growth opportunities into Tech, Marketing, Data, and team leading roles within a hybrid working environment.
Candidates will act as a trusted partner to Real Estate agency clients, helping them solve problems and unlock the full potential of property listing platforms.
Matching Summary
This role serves as the daily hero for Domain customers by solving digital product tech and account queries across email, chat, and tickets.
Skills & Requirements
Must-have
Previous experience in fast-paced customer service
Excellent communication skills with positive approach
Resilient and empathic problem-solving nature
Nice-to-have
Experience supporting tech platforms within SaaS industry
Contact centre experience highly preferred
Experience in Real Estate or PropTech support roles
Key Requirements
Previous experience in fast-paced customer service or tech support roles