Customer Service Department Manager - Bilingual

Uline

Dallas, Texas, United States
Base: $85,000 to $100,000 py; bonus/equity: multip...
Bilingual english spanish fluency
3+ years customer service management
Bachelor's degree required
The role involves training team leads to build a high-performing, positive team environment for top-notch customer service

Job Summary

  • The role involves training team leads to build a high-performing, positive team environment for top-notch customer service.
  • Uline offers comprehensive benefits including complete health insurance, a 401(k) with a 6% employer match starting day one, and tuition assistance.
  • Candidates must be fluent in both verbal and written English and Spanish to resolve escalated customer issues promptly.

Matching Summary

The role involves training team leads to build a high-performing, positive team environment for top-notch customer service.

Salary

Base: $85,000 to $100,000 per year; Bonus/Equity: Multiple bonus programs available; Benefits: Complete health insurance, 401(k) with 6% match, paid holidays, PTO, tuition assistance

Skills & Requirements

Must-have

  • Bilingual English Spanish fluency
  • 3+ years customer service management
  • Bachelor's degree required

Nice-to-have

  • Coaching high-performing teams
  • Process improvement experience
  • Positive team environment building

Key Requirements

  • Bachelor's degree
  • Fluent bilingual English/Spanish
  • 3+ years management experience

Work Rights

Not specified

Tailored Resume

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