Job Summary

• Provide strong technical support to L.L. Bean employees by answering questions, diagnosing, and resolving complex problems related to the various computer technologies, ensuring a timely resolution, and always addressing with excellence customer service.
• Answer, evaluate and prioritize incoming requests for assistance from end-users experiencing problems with hardware, software, and networking issues.
• Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals.

Matching Summary

Skills & Requirements

Key Requirements

• 1+ years of technical experience
• Intermediate knowledge of desktop environment
• Advanced English communication skills
• Experience with administration tools
• Advanced in Microsoft products
• Active Directory knowledge is a plus

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