5+ years experience in quality or regulatory roles
Knowledge of iso 9001, iso 13485, and gmp frameworks
This role serves as a trusted quality partner and customer advocate, ensuring customer voices are reflected in continuous improvement efforts
Job Summary
This role serves as a trusted quality partner and customer advocate, ensuring customer voices are reflected in continuous improvement efforts.
The successful candidate will act as the primary liaison between customers and global manufacturing sites to resolve quality concerns effectively.
Thermo Fisher Scientific offers resources to help employees achieve career goals while developing solutions for global challenges like environmental protection and cancer cures.
Matching Summary
This role serves as a trusted quality partner and customer advocate, ensuring customer voices are reflected in continuous improvement efforts.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Bachelor's Degree in Chemistry or related field
5+ years experience in Quality or Regulatory roles
Knowledge of ISO 9001, ISO 13485, and GMP frameworks
Experience with customer complaint handling and CAPA management
Ability to travel up to 60% as required
Nice-to-have
Strong communication skills for diverse stakeholders
Customer-focused mindset with business acumen
Experience collaborating in cross-functional matrix environments
Fluent English language proficiency
Proficiency in Microsoft Office Suite
Key Requirements
Bachelor's Degree + 5 years experience OR Advanced Degree + 3 years
Working knowledge of quality management systems (ISO/GMP)
Root cause investigation and CAPA management experience