Ai And Devops Platform Support Lead

Citi Handlowy

Hybrid
10+ years technical support leadership experience
Incident and problem management facilitation
Openshift kubernetes platform operations
Citi Handlowy is seeking an experienced AI and DevOps Platform Support Lead to ensure the stability and performance of their critical platforms. The ideal candidate will have over a decade of relevant experience and will play a key role in enhancing service levels and operational efficiency within the technology team

Job Summary

  • This role leads a team of SRE and Support engineers to ensure the stability and reliability of critical AI and DevOps platforms supporting $5 trillion in daily transactions.
  • The successful candidate will partner with development teams to enhance application stability, manage capacity, and implement effective monitoring strategies across OpenShift and ECS environments.
  • Citi offers mentorship, continuous learning opportunities, and potential hybrid work flexibility for professionals driving innovation in global finance technology.

Matching Summary

Match Score: 85

Citi Handlowy is seeking an experienced AI and DevOps Platform Support Lead to ensure the stability and performance of their critical platforms. The ideal candidate will have over a decade of relevant experience and will play a key role in enhancing service levels and operational efficiency within the technology team.

Skills & Requirements

Must-have

  • 10+ years technical support leadership experience
  • Incident and problem management facilitation
  • OpenShift Kubernetes platform operations
  • CI/CD pipeline technology support
  • Resilience and disaster recovery activities

Nice-to-have

  • Generative AI concepts knowledge
  • Java Python Go coding skills
  • Vendor relationship management coordination
  • Chaos engineering test execution
  • Cost reduction through root cause analysis

Key Requirements

  • Bachelor's degree required; Master's preferred
  • 10+ years relevant hands-on technical or support leadership experience
  • Experience with senior stakeholder collaboration

Work Rights

Not specified

Tailored Resume

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