The IT Lead is responsible for providing technical leadership and day-to-day oversight of a team of IT Specialists, serving as the primary escalation point for complex technical issues
Job Summary
The IT Lead is responsible for providing technical leadership and day-to-day oversight of a team of IT Specialists, serving as the primary escalation point for complex technical issues.
Responsibilities include leading, mentoring, and guiding IT Specialists, assigning and prioritizing work, and providing advanced technical support for hardware, software, and network issues.
The role requires ensuring adherence to IT standards, security policies, and best practices, participating in system upgrades, and identifying opportunities to improve IT processes and service delivery.
Matching Summary
The IT Lead is responsible for providing technical leadership and day-to-day oversight of a team of IT Specialists, serving as the primary escalation point for complex technical issues.