Key Account Specialist - Wfo Malang Jagoanhosting 02 Apr 2026 Malang Jawa Timur Indonesia

Jagoanhosting

Malang, Jawa Timur, Indonesia
On-site
Managing long-term key account relationships
Providing priority client service
Monitoring service quality
Responsible for managing and maintaining relationships with key account customers, providing priority service, and ensuring client needs and satisfaction are met

Job Summary

  • Responsible for managing and maintaining relationships with key account customers, providing priority service, and ensuring client needs and satisfaction are met.
  • Manage and maintain long-term relationships with key account customers, provide priority (VIP) service, and help resolve client technical needs and issues.
  • Monitor service quality and take preventive measures against potential disruptions, while identifying opportunities for service development or further collaboration with clients.

Matching Summary

Responsible for managing and maintaining relationships with key account customers, providing priority service, and ensuring client needs and satisfaction are met.

Skills & Requirements

Must-have

  • managing long-term key account relationships
  • providing priority client service
  • monitoring service quality
  • identifying service development opportunities
  • IT knowledge server and Linux systems
  • basic server service management

Nice-to-have

  • good service attitude
  • user satisfaction oriented
  • clear communication skills
  • teamwork collaboration

Key Requirements

  • experience managing servers
  • willing to work shift system

Work Rights

Not specified

Tailored Resume

Cover Letter