WNS Global Services is seeking an Insurance Customer Service Agent for a night shift role in Century City, South Africa. The position involves handling inbound calls, resolving customer inquiries about insurance policies, and providing excellent customer service
Job Summary
Role involves handling inbound calls from customers/agents to resolve queries on their accounts and providing excellent customer service on queries related to processing insurance policy related transactions.
Act as expert for multiple online billing systems and agency portal website to provide proactive agency and customer support, de-escalating concerns to resolve conflicts and build trust.
WNS Global Services offers employees role clarity, coaching, mentoring, professional development, and a structured career path, fostering a culture of outperformance and engagement.
Matching Summary
Match Score: 85
WNS Global Services is seeking an Insurance Customer Service Agent for a night shift role in Century City, South Africa. The position involves handling inbound calls, resolving customer inquiries about insurance policies, and providing excellent customer service.