Customer Service Representative

GENUINE PARTS COMPANY

San Antonio, TX, United States
Accurate order entry
Customer inquiry response
Negotiate sale price
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to inquiries, providing quotes, handling order entry, negotiating prices, and sourcing products.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Accurate order entry
  • Customer inquiry response
  • Negotiate sale price
  • Source products
  • Determine shipping method
  • Expedite backorders

Nice-to-have

  • Build customer relationships
  • Drive process improvements
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter