Ferguson PLC is seeking a Customer Account Representative to manage customer relationships and drive sales growth. The role involves direct interaction with customers and requires a proactive approach to problem-solving, with a focus on delivering personalized service
Job Summary
The Customer Account Representative will serve as the primary (and sole) salesperson assigned to customer accounts, handling customer relationships and account performance.
This role is focused on selling and growing accounts that are not assigned to another commissioned salesperson, primarily interacting with customers via Teams, phone, and e-mail.
Ferguson offers a comprehensive benefits package supporting mental, physical, and financial well-being, including health, dental, vision, paid time off, 401(k) with match, mental health coverage, and more.
Matching Summary
Match Score: 85
Ferguson PLC is seeking a Customer Account Representative to manage customer relationships and drive sales growth. The role involves direct interaction with customers and requires a proactive approach to problem-solving, with a focus on delivering personalized service.
Salary
Base: $60,000 - $90,000 annually; Bonus/Equity: commission eligible; Benefits: health, dental, vision, PTO, 401(k) with match, mental health coverage, etc.
Skills & Requirements
Must-have
Develop customer relationships
Drive sales and margin growth
Provide personalized customer service
Expertise in product offerings
Handle quotations and orders
Creative problem-solving for customer issues
Nice-to-have
Adaptability in fast-paced environments
Proactive problem solving
Building meaningful careers
Key Requirements
2-5 years of sales/customer service experience preferred