Payment Reminder Representative (onsite Training San Antonio Tx)
SWBC
Shavano Park, TX, USA
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Inbound/out-bound calling
Negotiate past due payments
Resolve delinquent accounts
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SWBC is looking for a Payment Reminder Representative to handle inbound and outbound calls with borrowers to negotiate past due payments and manage delinquent accounts. The role emphasizes customer service, professionalism, and adherence to regulations, with some preferred qualifications including call center experience and bilingual capabilities.
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Job Summary
Communicate with borrowers diligently, courteously and professionally while maintaining adherence to all federal, state and corporate regulations.
This role is a great opportunity to utilize your customer service knowledge with a softer collection approach when speaking to the customers.
SWBC offers a competitive overall compensation package, work/life balance, and career enhancement and growth opportunities.
Matching Summary
Match Score: 75
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SWBC is looking for a Payment Reminder Representative to handle inbound and outbound calls with borrowers to negotiate past due payments and manage delinquent accounts. The role emphasizes customer service, professionalism, and adherence to regulations, with some preferred qualifications including call center experience and bilingual capabilities.
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