Gouvernant(e) Général(e) (h/f/x) - Abbaye Des Vaux De Cernay
Abbaye Des Vaux De Cernay
Cernay, France
On-site
Housekeeping operations management
Staff supervision and motivation
Budget management and cost control
The role involves managing the housekeeping department to ensure the cleanliness, hygiene, and aesthetic presentation of all hotel areas, including 144 rooms, public spaces, and the spa
Job Summary
The role involves managing the housekeeping department to ensure the cleanliness, hygiene, and aesthetic presentation of all hotel areas, including 144 rooms, public spaces, and the spa.
Key responsibilities include client relations, technical operations, staff management, and financial oversight of the housekeeping department, ensuring adherence to quality and safety standards.
The position offers a comprehensive benefits package through Accor and the Abbaye, including preferential rates, discounts, loyalty points, and unique perks like birthday leave and accommodation offers.
Matching Summary
The role involves managing the housekeeping department to ensure the cleanliness, hygiene, and aesthetic presentation of all hotel areas, including 144 rooms, public spaces, and the spa.
Skills & Requirements
Must-have
Housekeeping operations management
Staff supervision and motivation
Budget management and cost control
Guest satisfaction and quality standards
Hygiene and safety compliance
Nice-to-have
Customer relationship management
Operational procedure development
Team social climate maintenance
Continuous improvement initiatives
Key Requirements
Minimum 5 years of experience in hospitality/resort