Workplace Experience Coordinator

JLL UK

New Albany, OH, United States
Onsite
Exceptional onsite workplace experience
Customer service operations support
Event coordination and logistics
The Workplace Experience (Wx) Coordinator is responsible for delivering an exceptional onsite workplace experience for all Amgen personnel, guests, and partners, supporting day-to-day customer service operations, event coordination, space readiness, communications, and hospitality activities

Job Summary

  • The Workplace Experience (Wx) Coordinator is responsible for delivering an exceptional onsite workplace experience for all Amgen personnel, guests, and partners, supporting day-to-day customer service operations, event coordination, space readiness, communications, and hospitality activities.
  • This role partners closely with Facilities Operations, Vendor Services, EHSS, Quality, Security, Engineering, and other stakeholders to ensure the site environment is welcoming, safe, compliant, and highly functional.
  • JLL offers personalized benefits that support personal well-being and growth, including a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Matching Summary

The Workplace Experience (Wx) Coordinator is responsible for delivering an exceptional onsite workplace experience for all Amgen personnel, guests, and partners, supporting day-to-day customer service operations, event coordination, space readiness, communications, and hospitality activities.

Skills & Requirements

Must-have

  • Exceptional onsite workplace experience
  • Customer service operations support
  • Event coordination and logistics
  • Space readiness and communications
  • Vendor and service partner support
  • Strong communication and interpersonal skills
  • High attention to detail and reliability

Nice-to-have

  • Customer-centric mindset
  • Support fast-paced regulated environment
  • Proactive problem-solving
  • Adaptable to changing needs

Key Requirements

  • Strong customer service experience
  • Proficiency with MS Outlook, Excel, and basic office applications
  • Ability to manage multiple tasks
  • Ability to safely move throughout areas and occasionally lift up to 50 lbs
  • Experience in a GMP, biotech, or highly regulated facility preferred
  • Experience working with CMMS systems such as Maximo preferred

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter