Job Summary

• The Billing Specialist is responsible for ensuring the accuracy and timeliness of customer billing processes, involving correcting invoices, establishing billing media and frequencies, and supporting operational excellence through data analysis and process improvement.
• Key responsibilities include correcting and validating invoices, establishing and maintaining billing media and frequency schedules, delivering accurate operational reporting, analyzing data trends for process improvement, and participating in root cause analysis.
• The role requires strong analytical skills, a deep understanding of billing systems, and the ability to translate business requirements into functional solutions, with a focus on improving productivity, billing quality, and reducing unrecognized revenue.

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Skills & Requirements

Key Requirements

• Bachelor’s Degree in any relevant course
• Prior experience in customer service
• SAP experience is an advantage

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