Highly competitive mining industry salary; annual ...
Not specified
3+ years helpdesk experience
Ticketing system proficiency
Device setup and administration
Glencore is seeking a Service Desk Analyst to provide first and second-line technical support for business operations. The ideal candidate will have a strong customer service orientation, technical aptitude, and experience in helpdesk support
Job Summary
The Service Desk Analyst will play a key role in supporting business operations by providing first-line and routine second-line technical support across endpoints and applications.
Responsibilities include managing the support phone queue, performing device setup and administration, and maintaining knowledge base articles and runbooks.
Candidates receive highly competitive mining industry salary, annual short-term performance bonus, and 5 weeks annual leave per year.
Matching Summary
Match Score: 85
Glencore is seeking a Service Desk Analyst to provide first and second-line technical support for business operations. The ideal candidate will have a strong customer service orientation, technical aptitude, and experience in helpdesk support.
Salary
Highly competitive mining industry salary; Annual short-term performance bonus; 5 weeks annual leave per year