SHOPPING BAG (S) PTE. LTD. is seeking an IT System Support Engineer to provide Level 1 and Level 2 IT support across multiple office and retail locations in Singapore. The ideal candidate will possess strong troubleshooting skills, a service-oriented mindset, and experience with POS systems, while ensuring the smooth operation of IT infrastructure and business systems
Job Summary
This role delivers reliable Level 1 and Level 2 IT support to office and retail users across multiple locations.
The position requires managing IT infrastructure, including servers, networks, and security policies while supporting business systems like ERP and POS.
Candidates must possess strong troubleshooting skills for hardware, software, and POS devices to ensure business continuity.
Matching Summary
Match Score: 85
SHOPPING BAG (S) PTE. LTD. is seeking an IT System Support Engineer to provide Level 1 and Level 2 IT support across multiple office and retail locations in Singapore. The ideal candidate will possess strong troubleshooting skills, a service-oriented mindset, and experience with POS systems, while ensuring the smooth operation of IT infrastructure and business systems.
Skills & Requirements
Must-have
Level 1 and Level 2 IT support
POS system troubleshooting
Hardware and network issues
ERP and eCommerce platform support
Multi-site operations support
Nice-to-have
Strong documentation skills
Service-oriented mindset
Willingness to learn new technologies
Basic user training capabilities
Key Requirements
Experience providing IT support in office or retail environments
Basic knowledge of operating systems and networking
Experience supporting POS systems is highly preferred