Base: $19.90 - $21.90 usd ph; bonus/equity: not sp...
On-site
Exceptional customer service delivery
Billing issue resolution skills
Front desk team training and development
The core purpose of the role is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service
Job Summary
The core purpose of the role is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service.
This position requires partnering with gym department managers to train, motivate, and develop front desk staff while ensuring facility standards are met.
Employees receive benefits including free membership for themselves and a family member, daily pay options, and comprehensive health insurance.
Matching Summary
The core purpose of the role is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service.
Salary
Base: $19.90 - $21.90 USD per hour; Bonus/Equity: Not specified; Benefits: Competitive pay plus vacation, holiday, sick pay, health/dental/vision, 401(k) matching
Skills & Requirements
Must-have
Exceptional customer service delivery
Billing issue resolution skills
Front desk team training and development
Member retention strategy execution
Facility cleanliness and safety monitoring
Nice-to-have
Empathy and solution-oriented mindset
Online reputation management experience
Ability to thrive in fast-paced environment
Strong organizational and multitasking skills
Passion for fitness industry culture
Key Requirements
Must obtain CPR certification within 30 days
Must attend EōS Ethos and Customer Service Training