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ING is seeking a Senior Customer Journey Expert to enhance customer experiences related to transaction accounts and rewards programs. The role emphasizes data governance, agile project management, and strong stakeholder engagement within a customer-first culture.
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Job Summary
The role involves owning and continuously improving end-to-end customer journeys for transaction accounts and Pocket Perks propositions.
Candidates must operate as a Data Steward to ensure strong data governance, quality, and alignment with regulatory standards.
Benefits include discounted health insurance, an additional Rest Day for wellbeing, and an IMPACT day for volunteering.
Matching Summary
Match Score: 75
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ING is seeking a Senior Customer Journey Expert to enhance customer experiences related to transaction accounts and rewards programs. The role emphasizes data governance, agile project management, and strong stakeholder engagement within a customer-first culture.
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