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Destination Pet is seeking a Customer Service Representative at Pups at Play Montclair, who is passionate about pets and excels in customer service. The role involves multitasking in a pet-friendly environment while ensuring clients feel valued.
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Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP (Very Important Pet-parent).
You’ll be welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, handling payments, and keeping the lobby clean.
Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $16.00/hour DOE + tips.
Matching Summary
Match Score: 75
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Destination Pet is seeking a Customer Service Representative at Pups at Play Montclair, who is passionate about pets and excels in customer service. The role involves multitasking in a pet-friendly environment while ensuring clients feel valued.
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Salary
$16.00/hour DOE + tips
Skills & Requirements
Must-have
fluent in human and hound
juggle phones, customers, and muddy paws
answering phones with a smile
multi-line phones and computer systems
respond to complaints with patience
Nice-to-have
concierge, part chaos coordinator
love pets and people
charm of a customer service pro
heart of a dog mom or dad
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required
Must be able to lift 40 lbs
On your feet often—standing, walking, climbing stairs