Customer Service Representative

Pups at Play Montclair

Montclair, NJ, United States
$16.00ph doe + tips
**
Fluent in human and hound
Juggle phones, customers, and muddy paws
Answering phones with a smile
** Destination Pet is seeking a Customer Service Representative at Pups at Play Montclair, who is passionate about pets and excels in customer service. The role involves multitasking in a pet-friendly environment while ensuring clients feel valued. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP (Very Important Pet-parent).
  • You’ll be welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, handling payments, and keeping the lobby clean.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $16.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative at Pups at Play Montclair, who is passionate about pets and excels in customer service. The role involves multitasking in a pet-friendly environment while ensuring clients feel valued. **

Salary

$16.00/hour DOE + tips

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggle phones, customers, and muddy paws
  • answering phones with a smile
  • multi-line phones and computer systems
  • respond to complaints with patience

Nice-to-have

  • concierge, part chaos coordinator
  • love pets and people
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs
  • On your feet often—standing, walking, climbing stairs

Work Rights

Not specified

Tailored Resume

Cover Letter