Application Support Analyst

Global Energy Transition

6+ years it experience
5+ years application support in commodities trading
Sql and xml technical knowledge
This role serves as a critical bridge between business users and technical teams to ensure seamless operation of production systems

Job Summary

  • This role serves as a critical bridge between business users and technical teams to ensure seamless operation of production systems.
  • The successful candidate will provide second-line support, manage system data, and drive quick resolutions for recurring issues.
  • Candidates must have extensive experience in commodities trading environments and be able to handle time-critical, high-volume situations.

Matching Summary

This role serves as a critical bridge between business users and technical teams to ensure seamless operation of production systems.

Skills & Requirements

Must-have

  • 6+ years IT experience
  • 5+ years Application Support in commodities trading
  • SQL and XML technical knowledge
  • Second line production support
  • Incident and issue management processes

Nice-to-have

  • ITIL Certification preferred
  • Flexibility for out-of-hours work
  • Experience with QlikView and Business Objects
  • Strong verbal communication skills
  • Familiarity with trade cycle functions

Key Requirements

  • Bachelor's or Master's degree in numerate discipline
  • 6+ years total IT experience
  • 5+ years Application Support in commodities trading
  • Fluent English communication skills
  • ITIL Certification (Preferred)

Work Rights

Not specified

Tailored Resume

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