Senior Associate Network Technology Support - Fixed Term

att.jobs

Brno, Czechia
Base: 50,000 czk to 75,000 czk gross pm; + compens...
Hybrid; 1 day a week in the office after training
Network stability and operational excellence
Advanced troubleshooting complex issues
Root cause analysis and resolution
AT&T is seeking a Senior Associate Network Technology Support Specialist in Brno, Czechia, to provide expert technical support for network infrastructure across various environments. The role involves advanced troubleshooting, collaboration with cross-functional teams, and participation in a rotational shift schedule

Job Summary

  • Provide expert technical support for Power and Infrastructure across various environments, ensuring network stability and operational excellence.
  • Collaborate closely with cross-functional teams to address business needs and shape technical strategies, taking a leadership role in projects.
  • Participate in a rotating shift schedule to maintain 24/7 technical support coverage, with a hybrid work model after training.

Matching Summary

Match Score: 85

AT&T is seeking a Senior Associate Network Technology Support Specialist in Brno, Czechia, to provide expert technical support for network infrastructure across various environments. The role involves advanced troubleshooting, collaboration with cross-functional teams, and participation in a rotational shift schedule.

Salary

Base: 50,000 CZK to 75,000 CZK gross per month; Additional compensation for night shifts; Benefits: Hybrid work model

Skills & Requirements

Must-have

  • Network stability and operational excellence
  • Advanced troubleshooting complex issues
  • Root cause analysis and resolution
  • Cross-functional team collaboration
  • 24/7 technical support coverage

Nice-to-have

  • Detail-oriented and self-driven
  • High sense of responsibility
  • Dynamic, international team environment

Key Requirements

  • 1-3 years of experience in network operations
  • CCNA level networking technologies
  • Networking fundamentals (TCP/IP, routing, switching)
  • Ticketing and escalation systems experience
  • Willingness to work 3-shift pattern

Work Rights

Not specified

Tailored Resume

Cover Letter