Customer Service Representative

Diversey - a Solenis Company

Not specified
Customer contact via phone, email, digital channels
End-to-end order processing
Sap order processing and billing
Diversey - a Solenis Company is seeking a Customer Service Representative to enhance customer satisfaction through effective order processing and support. The ideal candidate should have a bachelor's degree, 2-3 years of relevant experience, and familiarity with SAP, along with strong communication and problem-solving skills

Job Summary

  • Serve as the primary point of contact for customers via telephone, email, internal systems, and digital channels in both inbound and outbound service environments, ensuring professional, timely, and solution-oriented communication aligned with service and quality standards.
  • Coordinate closely with Sales, Logistics, Warehouse, Finance, and other relevant stakeholders to ensure accurate and timely order fulfillment and service delivery.
  • We offer competitive compensation, and numerous opportunities for professional growth and development.

Matching Summary

Match Score: 75

Diversey - a Solenis Company is seeking a Customer Service Representative to enhance customer satisfaction through effective order processing and support. The ideal candidate should have a bachelor's degree, 2-3 years of relevant experience, and familiarity with SAP, along with strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • Customer contact via phone, email, digital channels
  • End-to-end order processing
  • SAP order processing and billing
  • Troubleshoot and resolve customer complaints
  • Coordinate with internal stakeholders

Nice-to-have

  • Continuous professional development
  • Sustainable, science-driven products
  • Market leadership recognition

Key Requirements

  • Bachelor's degree in any field
  • 2-3 years of experience in Customer Service
  • Experience with SAP is an advantage
  • Good command of English

Work Rights

Not specified

Tailored Resume

Cover Letter