2 Vagas - Recepcionista Bilíngue - Novotel & Ibis Budget Sorocaba

Hotel Chadstone Melbourne MGallery

Sorocaba, Brazil
On-site
Guest reception and information
Check-in and check-out procedures
Handling guest complaints
This job posting is for bilingual receptionists at Novotel & Ibis Budget Sorocaba, focusing on providing high-quality customer service during check-in and check-out processes. The ideal candidates should possess intermediate English and/or Spanish skills, along with a background in hospitality

Job Summary

  • Receive guests/clients at the counter or by phone, identifying them and providing various information and clarifications.
  • Perform guest check-in and check-out, including processing payments and organizing files.
  • Offer, score, and operate the loyalty program according to established standards.

Matching Summary

Match Score: 75

This job posting is for bilingual receptionists at Novotel & Ibis Budget Sorocaba, focusing on providing high-quality customer service during check-in and check-out processes. The ideal candidates should possess intermediate English and/or Spanish skills, along with a background in hospitality.

Skills & Requirements

Must-have

  • Guest reception and information
  • Check-in and check-out procedures
  • Handling guest complaints
  • Telephone customer service

Nice-to-have

  • Creativity
  • Problem solving
  • Proactivity
  • Contribution to results

Key Requirements

  • Intermediate English/Spanish
  • Completed Higher Education in Hospitality

Work Rights

Not specified

Tailored Resume

Cover Letter