Client Service Executive( Premier Bank/ Resume Enhancer)

PERSOL SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified
Customer service experience preferred
Digitally savvy skills required
Mass or retail banking experience
PERSOL Singapore Pte. Ltd. is seeking a Client Service Executive to enhance the customer journey for Wealth customers, ensuring exceptional service and customer satisfaction. The role involves digital advocacy, problem resolution, and providing a comprehensive banking experience, particularly in non-cash services

Job Summary

  • The role ensures a seamless and differentiated customer journey for Wealth customers to deepen relationships.
  • Employees act as Digital Advocates to educate customers on banking digitally while driving service excellence.
  • The position provides a one-stop banking experience for non-cash related services including account opening and card requests.

Matching Summary

Match Score: 85

PERSOL Singapore Pte. Ltd. is seeking a Client Service Executive to enhance the customer journey for Wealth customers, ensuring exceptional service and customer satisfaction. The role involves digital advocacy, problem resolution, and providing a comprehensive banking experience, particularly in non-cash services.

Skills & Requirements

Must-have

  • Customer service experience preferred
  • Digitally savvy skills required
  • Mass or retail banking experience

Nice-to-have

  • Problem resolution capabilities
  • Team collaboration skills
  • One-stop banking experience

Key Requirements

  • Customer facing experience preferred
  • Experience in Mass Banking preferred
  • Retail Banking background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter