Market conform salary + a bonus; not specified; 41...
Hybrid
Professional customer service
Handling service calls
Dispatching service technicians
As a Customer Service Employee, you are the voice of KONE, providing professional, high-level service during every customer interaction
Job Summary
As a Customer Service Employee, you are the voice of KONE, providing professional, high-level service during every customer interaction.
Key responsibilities include friendly and professional handling of fault and lockout notifications, dispatching technicians, and accurate data documentation.
KONE offers a market-conform salary, generous leave, hybrid working options, lease a bike program, development opportunities, and a collaborative, sustainable work culture.
Matching Summary
As a Customer Service Employee, you are the voice of KONE, providing professional, high-level service during every customer interaction.
Salary
Market conform salary and a bonus; Not specified; 41 days leave (27 vacation, 13 ADV, 1 sustainability day) based on 40 hours
Skills & Requirements
Must-have
professional customer service
handling service calls
dispatching service technicians
documenting data in system
Dutch and English language skills
Nice-to-have
service mindset
collaborative team environment
proactive attitude
stress resistant
innovative and collaborative culture
Key Requirements
MBO-4 work and thinking level
Experience in a customer service environment is a pré