It Engineer Ii

Quince

Palo Alto, California, United States
Base: $100,000 - $180,000 usd; bonus/equity: may b...
3 days onsite
4-6 years it support experience
Macos and windows operating systems proficiency
Google workspace okta slack administration
Quince is seeking a mid-senior level IT Support Technician (IT Engineer II) to join their technology operations team in Palo Alto, California. The role involves managing IT infrastructure, providing technical support, and ensuring smooth operations for employees, emphasizing a proactive and detail-oriented approach

Job Summary

  • Quince is a tech company disrupting the retail industry by putting AI, analytics, and automation at the center of its operations.
  • The role involves managing employee onboarding and offboarding while overseeing the full IT asset lifecycle from procurement to decommissioning.
  • Candidates must be proactive and detail-oriented to deliver exceptional internal support experiences in a fast-paced startup environment.

Matching Summary

Match Score: 85

Quince is seeking a mid-senior level IT Support Technician (IT Engineer II) to join their technology operations team in Palo Alto, California. The role involves managing IT infrastructure, providing technical support, and ensuring smooth operations for employees, emphasizing a proactive and detail-oriented approach.

Salary

Base: $100,000 - $180,000 USD; Bonus/Equity: May be provided for eligible roles; Benefits: Not specified

Skills & Requirements

Must-have

  • 4-6 years IT support experience
  • macOS and Windows operating systems proficiency
  • Google Workspace Okta Slack administration
  • Video conferencing system setup and maintenance
  • MDM tools Jamf JumpCloud experience
  • Onsite work in Palo Alto three days a week

Nice-to-have

  • Experience in retail or e-commerce industries
  • Strong customer service orientation
  • Knowledge of SOC2 ISO 27001 compliance
  • Ability to prioritize multiple tasks simultaneously
  • Collaboration with global IT security teams

Key Requirements

  • Bachelor's degree in Information Technology or related field
  • 4-6 years of professional IT support experience
  • Prior experience supporting distributed teams in corporate settings

Work Rights

Not specified

Tailored Resume

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