Specialist Technical Customer Support

Johnson & Johnson UK

Amersfoort, Netherlands
Technical support
Preventive maintenance
Repair
Provide on-site technical support, performing safety checks, preventive maintenance, repairs, and required system enhancements

Job Summary

  • Provide on-site technical support, performing safety checks, preventive maintenance, repairs, and required system enhancements.
  • Manage the complaint process, driving continuous product improvement and ensuring full compliance with J&J procedures.
  • Specialist will be key for J&J to closely track performance of medical equipment, respond quickly to customer enquiries and provide accurate feedback on system usage, performance and customer satisfaction.

Matching Summary

Provide on-site technical support, performing safety checks, preventive maintenance, repairs, and required system enhancements.

Skills & Requirements

Must-have

  • technical support
  • preventive maintenance
  • repair
  • customer relationships
  • medical equipment performance

Nice-to-have

  • cultural and geographic proximity
  • incremental sales of services
  • positive impact on revenue generation
  • continuous product improvement

Key Requirements

  • Associate degree or equivalent
  • 3 years of service experience
  • Proficiency in local language
  • Good English command

Work Rights

Not specified

Tailored Resume

Cover Letter