Patient Service Representative (psr) - Lab And Imaging Department

Advocate Health

Pleasant Prairie, Wisconsin, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Not specified
Electronic health record creation
Patient demographic and insurance verification
Hipaa compliance
Advocate Health is seeking a full-time Patient Service Representative for its Lab and Imaging Department in Pleasant Prairie, Wisconsin. The role involves managing patient registration, ensuring accurate health records, and providing excellent customer service while adhering to compliance regulations

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative for its Lab and Imaging Department in Pleasant Prairie, Wisconsin. The role involves managing patient registration, ensuring accurate health records, and providing excellent customer service while adhering to compliance regulations.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Electronic health record creation
  • Patient demographic and insurance verification
  • HIPAA compliance
  • Customer service and public relations
  • Handle high-volume workloads
  • Manage sensitive and confidential information

Nice-to-have

  • Demonstrate Advocate Health purpose
  • Service recovery skills
  • Independent thinking and problem-solving
  • Collaborative work environment

Key Requirements

  • High School Diploma or GED
  • Healthcare experience preferred
  • Ability to work independently
  • Multitask and prioritize work
  • Proficient typing skills

Work Rights

Not specified

Tailored Resume

Cover Letter