Customer Service / Service Delivery Specialist

Leica Microsystems

Vienna, Austria
Base: €40,000 annually; bonus/equity: not specifie...
Onsite
Processing customer inquiries
Handling service orders and contracts
Processing spare part orders
Leica Microsystems is a global leader in microscopy solutions, shaping the future of research and medical applications

Job Summary

  • Leica Microsystems is a global leader in microscopy solutions, shaping the future of research and medical applications.
  • The Service Delivery team provides central support to service engineers, ensuring smooth planning and execution of service operations.
  • The company fosters a culture of customer orientation, innovation, and teamwork, aiming to create the best working environment for its employees.

Matching Summary

Leica Microsystems is a global leader in microscopy solutions, shaping the future of research and medical applications.

Salary

Base: €40,000 annually; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Processing customer inquiries
  • Handling service orders and contracts
  • Processing spare part orders
  • Processing returns
  • Invoicing for completed service orders
  • Excellent German and English skills

Nice-to-have

  • Customer orientation
  • Teamwork
  • Innovation
  • Continuous improvement
  • Structured working method

Key Requirements

  • Commercial or technical education
  • Several years of professional experience
  • Technical understanding
  • Experience with SAP R/3, Salesforce, MS Office
  • Experience in microscopy field

Work Rights

Not specified

Tailored Resume

Cover Letter