Dispatcher

Armstrong Comfort Solutions

Allegheny County, US
Schedule and dispatch technicians
Communicate appointment times
Monitor technician progress
The Plumbing Dispatcher coordinates service calls, supports field technicians, and ensures customers receive timely, professional service

Job Summary

  • The Plumbing Dispatcher coordinates service calls, supports field technicians, and ensures customers receive timely, professional service.
  • This role is the communication hub between customers, technicians, and internal staff.
  • Armstrong Comfort Solutions offers competitive pay, day 1 eligibility for benefits, paid holidays and PTO, and a 401(k) with company match.

Matching Summary

The Plumbing Dispatcher coordinates service calls, supports field technicians, and ensures customers receive timely, professional service.

Skills & Requirements

Must-have

  • Schedule and dispatch technicians
  • Communicate appointment times
  • Monitor technician progress
  • Maintain accurate work orders
  • Answer incoming service calls

Nice-to-have

  • Team-first culture
  • 5-Star customer experience
  • Supportive leadership team
  • Teamwork, Honesty, Dependability

Key Requirements

  • Dispatching or scheduling experience
  • Plumbing, HVAC, or service industry experience
  • Strong communication and customer service skills
  • Excellent organization and multitasking ability
  • Comfortable with computers and dispatch software

Work Rights

Not specified

Tailored Resume

Cover Letter