Serve as the primary liaison between SPX sales representatives, Sales Managers, customers, and the package products group to ensure accurate and timely support for Controls product needs
Job Summary
Serve as the primary liaison between SPX sales representatives, Sales Managers, customers, and the package products group to ensure accurate and timely support for Controls product needs.
Provide technical support, application assistance, quotes, order support, troubleshooting, and training while coordinating with the Controls Product Manager for new product development and testing.
Benefits include generous and flexible paid time off, competitive health insurance plans and 401(k) match, competitive compensation packages, and educational assistance.
Matching Summary
Serve as the primary liaison between SPX sales representatives, Sales Managers, customers, and the package products group to ensure accurate and timely support for Controls product needs.
Skills & Requirements
Must-have
Technical support for controls products
Application assistance for engineered solutions
Troubleshooting HVAC controls integration
Configure control system architectures
Read electrical diagrams and specifications
Nice-to-have
Voice-of-customer insights
Continuous improvement of technical support
Problem solvers and collaborators
Innovative solutions provider
Key Requirements
Bachelor's degree in Electrical Engineering or electrical degree, preferred
5-7 years of relevant experience, required
Strong knowledge of Microsoft Office
Ability to quickly learn various other software packages
Ability to speak confidently in front of large groups