Service Desk Agent

RAPSYS TECHNOLOGIES PTE. LTD.

D07 Golden Mile, Middle Road, 1 LIANG SEAH STREET LIANG SEAH PLACE 189022
Sgd 2,500 - 3,400 / monthly pm
On-site
Outlook
Issue management
Active directory
RAPSYS TECHNOLOGIES PTE. LTD. is seeking a Service Desk Agent who will provide first-level technical support to users via phone and email. The ideal candidate should possess a diploma in IT-related fields and at least one year of experience in end-user support, with a focus on troubleshooting and customer service

Matching Summary

Match Score: 75

RAPSYS TECHNOLOGIES PTE. LTD. is seeking a Service Desk Agent who will provide first-level technical support to users via phone and email. The ideal candidate should possess a diploma in IT-related fields and at least one year of experience in end-user support, with a focus on troubleshooting and customer service.

Salary

SGD 2,500 - 3,400 / Monthly

Skills & Requirements

Must-have

  • Outlook
  • Issue Management
  • Active Directory
  • Classification
  • IT-Service Desk

Nice-to-have

  • Windows OS
  • Resolved Escalations
  • Desktops PC
  • Service Desk
  • Call Center Development
  • Technical Support

Key Requirements

  • Minimum 1 years experience

Work Rights

Tailored Resume

Cover Letter